Mobile phone enrollment

First, you need to update our app or download it, if you haven’t already.

Smartphone showing 'Palmetto Citizens Federal Credit Union' logo.

Allow 5 to 10 minutes for the enrollment process.
You'll only need to do this once.


Account Login

Click on the "Click Here" link to begin the enrollment process.

Phone displaying mobile banking login screen with 'Start Here' arrow.


1. Online Banking User Agreement

Review the User Agreement and click the checkbox: "Yes, I agree..." to continue.

Smartphone displaying online banking user agreement with checkbox.


2. Personal Information

Fill out your personal information.

Phone screen showing user registration form for a credit union.


3. Login Details

Create a username and password.

Smartphone showing step 3 of user registration for banking app.


4. Email Activation

An activation code arrives in your email inbox.
Retrieve this code, enter it in the field, and click "continue".

Phone display with email activation step and 'Enter Activation Code' prompt.


5. Mobile Phone Activation

A text message arrives on your mobile phone with an activation code.
Retrieve this code, enter it in the field, and click "continue".

Phone screen with 'Enter Mobile Phone Activation Code' field highlighted.


6. One Time Password

Decide how you want to receive one-time passwords.
Choose email, mobile phone, or both.

Smartphone displaying OTP choice for email or phone, with 'Choose one or both' prompt.


7. Challenge Questions

You will setup challenge questions and answers used as identity verifcation by you and the credit union.

Mobile screen showing 'Challenge Questions' setup for banking registration.


8. Register Device

Let us know if the device you're using is used by others (public) or only by you (personal).

Phone screen for device registration with options for security features.


9. Registration Complete

Yay! You're done. That wasn't so bad.

Mobile display with 'Registration Complete' message and login prompt.


Account Login

You're back where we started.
Use your new username and password to log in.

Phone screen with mobile banking login and 'Log In Here' arrow.

That's all you need to know to register.
To get started click here.